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client testimonials
Gene Morgan Insurance Agency
 
Our clients say it best:

“Excellent customer service, professional staff, and got the best rate! I shopped around for my business insurance with three other brokers and Gene Morgan insurance was the most responsive, professional and provided excellent customer service. I worked with Michelle Morgan and she responded to all of my emails promptly. I got the most comprehensive coverage at a much lower rate than what the other brokers found me so it was an easy choice to sign with this insurance agency. We completed everything via email and phone and it saved me so much time and effort.. Michelle was super friendly and answered all my questions to ensure that have the right coverage. Call Gene Morgan today to get a quote!”
Henry S., Dublin, CA

“Great service overall. Any changes/questions/additions are always very easy transactions!”
Brooke H., Brisbane, CA

“Karla knows who I am and always gets right back to me when I have questions! Exceptional customer service.”
Joyce D., Livermore, CA

“Low price, great service, great agent, honest, excellent communication.”
Stephen B., Pleasanton, CA 94566

“Everything is taken care of with one phone call and in a professional manner. Karla is a great agent!”
Jerry C., Pleasanton, CA

“Terrific efficiency. Always knows me, and always prompt with no mistakes. Great at reminding me of all my needs! Michelle Morgan is #1 with me!”
Susie C., Oak Hills, CA

“After 35 years with the same insurance company, we decided to contact Gene Morgan’s Insurance to get a quote on our insurance. Briefly describing our insurance needs to Mike Morgan he requested we email him property addresses, make and model of vehicles including current coverage’s as well as driver licenses information. Within days of our initial conversation with Mike we had out complete insurance package quoted and policies written. The job we had postponed for so many years was made easy with the help of Mike and Karla Hague, both were so professional yet very friendly. Not only did they save us over 45% they also made excellent suggestions for some changes. Though we are new to the office we have great confidence in Karla and Mike to monitor our policies and update as needed, their professionalism and knowledge is outstanding. We feel we not only have saved several thousands of dollars we have also created a wonderful relationship with this office. We would have no hesitation recommending this office for your insurance needs.”
Scott & Connie G., Livermore, CA

“All the staff and owner were most pleasant to do business with. Also, they were highly recommended!”
Brian A., Livermore, CA

“Karla is friendly and very knowledgeable. Thank you so much.”
Janice C., Livermore, CA

“Our family has been a client of Gene Morgan insurance since 1988 and as can be expected, we have had several situations in which we have needed the expertise and guidance of Gene Morgan Insurance. In every instance our account was handled with expediency and professionalism. We have enjoyed the full coverage and low rates offered by their reputable and large carriers, as well as enjoying the personal service given by each member of their staff. We highly recommend them!”
Kay K., Pleasanton, CA

“My agent is wonderful. Always answers my questions and is very helpful. She is fast and courteous.”
Danielle G., Santa Clara, CA

“You treated me like someone. Thank you.”
David J., Livermore, CA

“Responsiveness! Thanks again, Diane, for your timely assistance with replacing our windshield.”
Dan R., Nevada City, CA

“The personal attention I receive EVERY time I call. Always knowledgeable staff and friendly. Much thanks.”
Laurie C., Livermore, CA

“I have been with Gene Morgan Insurance for many years now and love the personal service of my representative, Marnie. She makes sure that I have the best coverage at the best price and recently helped me add renters insurance that actually lowered the price of my auto premium. I like doing business locally and would much rather take my payment in than mail it or use online service, I’m old fashioned that way. Even though this is extra work for her, she is always glad to see me and uses the moment to catch up with me personally, this is what I value most as a client. If there is something to be updated or changed in my policies, Marnie will be right on top of it and I do not have to worry about any of it… it doesn’t get any better than that!”
Kendra L., Livermore, CA

“Prompt replies and detailed information provided.”
Erin B., Oakland, CA

“You’re local. Always make time to answer questions. Very nice to deal with. Very professional, makes me feel like part of the Gene Morgan family.”
John S., Brentwood, CA

“You’re local and it makes it very convenient!”
Alice O., Livermore, CA

“Low price-great service. Great agent, honest, great communication.”
Steve B., Pleasanton, CA

“Prompt, personal attention.”
Callie G., Livermore, CA

“I am very pleased with the service I get from Karla Hague. She is a great addition to the Gene Morgan Insurance team! I can always depend on her to find me the lowest rates and best policies, I value her experience and advice-Karla provides ‘excellent service without exception’ on a consistent basis, I know I contact her anytime and get a response the same day. She is knowledgeable, confidential, and highly competent. If you want an agent who makes you feel like you are her only client then I recommend Karla Haque. Thank you Karla!”
Silvia L., Oakland, CA
 
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